New XPR-6550 with old TRBO Messaging Gateway -

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jsilberberg
Posts: 47
Joined: Wed Sep 28, 2005 1:55 pm

New XPR-6550 with old TRBO Messaging Gateway -

Post by jsilberberg »

Good Morning all,

Was asked to look at an issue yesterday that I think I understand, but would like some feedback from the group on.

Customer has a pool of older XPR-6500s on the 1.6.n firmware. They also have the old Motorola Text Messaging Gateway (TMG).

Now they have received a replacement XPR-6500 with 1.9.n Firmware, but the new radio does not register, show up in the list of active radios after we "update" on the TMG, even after we "send" a message from the new portable, or try and force ARS traffic. Is there someplace where the radio must be loaded / configured manually in this TMG or is the new firmware just not compatible with this old (now withdrawn) package ?

Can I back load the old firmware in the new radio if that's the issue ? Or just sell them a new (preferably our) data gateway.

Happy New Year all,
Jeff.
http://www.dapage.net
J. Silberberg
CompuDesigns, Inc.
Atlanta, GA.
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ki4gyw
Posts: 34
Joined: Sat Oct 20, 2007 12:37 pm

Re: New XPR-6550 with old TRBO Messaging Gateway -

Post by ki4gyw »

There are some issues with different versions of firmware its undocumented, I had it happen on my system bring everything up to 1.9.x and it should solve the issue.
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