Starting Monday morning December 18 2006, I haven't gotten any e-mail notifications from batlabs.com regarding new posts to topics I'm watching OR for PMs sent to my inbox.
I had several PMs between myself and alex (admin) and never got any e-mail because of those. I only discovered their presence when I logged in to check them manually.
I just got some private e-mail from another batboard member and he too realized that it was awfully quiet Monday and he never got any e-mail notifications either.
I checked the settings in my Profile and all seems to be in order. Everything was normal on Sunday.
Anyone else having the same experience?
Bob M.
Not getting e-mail notifications from batlabs.com?
Moderator: Queue Moderator
Do you have a spam filter set up? The email address from which the PM notifications are sent has apparently changed. They're now coming from noreply@batlabs.com instead of alex.
Hi Y'all,
I got an email reporting a PM around noon yesterday.. worked fine for me!
Hartley
I got an email reporting a PM around noon yesterday.. worked fine for me!
Hartley
PM emails
I have been recievign both PM's and email through the board with no issue.......
I have heard others complain at times........
I have heard others complain at times........
Scott B.
"Never argue with seven men when you are carrying a six shooter..."
"Never argue with seven men when you are carrying a six shooter..."
I haven't had a PM or Reply Notification in something like one or two weeks, i don't remember the last time i got one.
No spam filter here, either ISP or computer, and yet no notices.
No spam filter here, either ISP or computer, and yet no notices.
Duct tape is like the force, it has a dark side and a light side and it holds the universe together.
"I Reject Your Reality And Substitute My Own!" - Adam Savage
"I Reject Your Reality And Substitute My Own!" - Adam Savage
I should be more specific.
How does your email get to your inbox? What front end server side stuff is between your pop/imap server before it gets there?
I know with a lot of the cable folks - there's a lot of filtering you can control through the webmail or other control panel that the ISP has setup - transparent to any other systems you may have at home.
There's very limited number of things I can do on my end to address this - since the email is working for the majority.
make sure that noreply@batlabs.com is added to your whitelists.
-Alex
How does your email get to your inbox? What front end server side stuff is between your pop/imap server before it gets there?
I know with a lot of the cable folks - there's a lot of filtering you can control through the webmail or other control panel that the ISP has setup - transparent to any other systems you may have at home.
There's very limited number of things I can do on my end to address this - since the email is working for the majority.
make sure that noreply@batlabs.com is added to your whitelists.
-Alex
I had been getting messages from alex @ batlabs . com, through 11/25/06. Then it switched to noreply @ batlabs . com on 11/26/06. The last notification message I got was on 12/17/06. I might have gotten one or two PM notifications on 12/17/06, but I delete those.
I can't give you much more info. I'm using Outlook Express and talking to a Comcast mail server somewhere on this planet via standard POP/SMTP. I don't have any whitelist set up, and I don't think Comcast has a blacklist feature. Hopefully my antivirus software (Avast) isn't silently throwing stuff away; in the past it has immediately popped up warning messages about infected e-mails.
Comcast asked if you can check an error log at the sending end to see if the messages are getting bounced back.
Bob M.
I can't give you much more info. I'm using Outlook Express and talking to a Comcast mail server somewhere on this planet via standard POP/SMTP. I don't have any whitelist set up, and I don't think Comcast has a blacklist feature. Hopefully my antivirus software (Avast) isn't silently throwing stuff away; in the past it has immediately popped up warning messages about infected e-mails.
Comcast asked if you can check an error log at the sending end to see if the messages are getting bounced back.
Bob M.
I can't check the log - it's not my server.
Additionally, it's not a valid email address - noreply@batlabs.com - should clue any support person in to the chances of it being valid about .000000000000000000000001%.
I will see if the logs for the domain are available on a "domain" basis.
-Alex
Additionally, it's not a valid email address - noreply@batlabs.com - should clue any support person in to the chances of it being valid about .000000000000000000000001%.
I will see if the logs for the domain are available on a "domain" basis.
-Alex
kcbooboo wrote:I had been getting messages from alex @ batlabs . com, through 11/25/06. Then it switched to noreply @ batlabs . com on 11/26/06. The last notification message I got was on 12/17/06. I might have gotten one or two PM notifications on 12/17/06, but I delete those.
I can't give you much more info. I'm using Outlook Express and talking to a Comcast mail server somewhere on this planet via standard POP/SMTP. I don't have any whitelist set up, and I don't think Comcast has a blacklist feature. Hopefully my antivirus software (Avast) isn't silently throwing stuff away; in the past it has immediately popped up warning messages about infected e-mails.
Comcast asked if you can check an error log at the sending end to see if the messages are getting bounced back.
Bob M.
I just got an e-mail notification about a PM at 4:08pm. I don't know if ALL of the notifications are working, but at least I got one. First one in about 36 hours. Let's see if it keeps working.
Nothing changed here...
Update 1847EST: Now getting e-mail notification on topics I'm watching.
Update 2008EST: Didn't get a watched topic notification from 40 minutes ago.
Bob M.
Nothing changed here...
Update 1847EST: Now getting e-mail notification on topics I'm watching.
Update 2008EST: Didn't get a watched topic notification from 40 minutes ago.
Bob M.