Firmware update problem
Moderator: Queue Moderator
Firmware update problem
Hi all, when I try to update the firmware on a radio, I get "No matching package exist". I know I have the right package in my update folder. I tried putting the radio into flashzap mode, I get error #1687 "Unable to detect applicable device". What am I doing wrong here?
Re: Firmware update problem
Update : took a look in the updates folders and the update for my model is H56RDN9KA1AN_PMUE3675AA_N_R020500_030011. My radio has the good model but the tanapa is PMUE3675AB_N. Could one letter be the problem?
Re: Firmware update problem
What version firmware is on the radio now? If it's too old, you may have to do an intermediate upgrade first. What version CPS are you using? You'll need 7.6 or up to install 1.09.1. I've also had trouble using the earlier programming cables (part number ending in "A") you may need a "B" cable if programming certain XPR models. Also make sure the firmware package is installed by checking the "Installed Programs" under the control panel in windows.
Re: Firmware update problem
I have B version cable, CPS 7.6 build 384 and my radio is a brand new XPR7550. The package is installed and is in the installed programs. I just saw on MOL that an update was already available; wanted to keep the radio up to date.
- MSS-Dave
- Posts: 770
- Joined: Mon Jun 30, 2003 6:02 pm
- What radios do you own?: Harris XL200M. XPR7550E, NX300
Re: Firmware update problem
CPS is at 8.0 now, maybe an issue there?mmc-dsm wrote:I have B version cable, CPS 7.6 build 384 and my radio is a brand new XPR7550. The package is installed and is in the installed programs. I just saw on MOL that an update was already available; wanted to keep the radio up to date.
Dave
Re: Firmware update problem
yeah....maybe the CPS or the B difference on the tanapa...
-
- Posts: 161
- Joined: Tue Feb 03, 2004 12:46 pm
Re: Firmware update problem
You'll need CPS 8 to install that firmware.
Older versions will ignore the firmware even though you've installed it.
Older versions will ignore the firmware even though you've installed it.
Re: Firmware update problem
Thank you very much for that information. Solves the problem...
-
- Posts: 47
- Joined: Wed Sep 28, 2005 1:55 pm
Re: Firmware update problem
When you say
MOTOTRBO_2.0_R020500_030011_Portable.exe << This is an install file and must be executed before loading the CPS and reading the radio .
you do mean that you ran the install exe and in installed the components for the firmware upgrade ..I know I have the right package in my update folder.
MOTOTRBO_2.0_R020500_030011_Portable.exe << This is an install file and must be executed before loading the CPS and reading the radio .
J. Silberberg
CompuDesigns, Inc.
Atlanta, GA.
CompuDesigns, Inc.
Atlanta, GA.
-
- Posts: 161
- Joined: Tue Feb 03, 2004 12:46 pm
Re: Firmware update problem
It doesn't matter as his older CPS will still not recognize the newer package.
He must have CPS8 installed before that firmware is recognized and selectable as an upgrade.
He must have CPS8 installed before that firmware is recognized and selectable as an upgrade.