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Welcome to the new MOL

Posted: Fri Feb 10, 2012 7:52 pm
by escomm
Check it out.

Re: Welcome to the new MOL

Posted: Sat Feb 11, 2012 5:43 am
by nrembis
Looks good, be even better if they would quit losing my repair requests, lol

Re: Welcome to the new MOL

Posted: Sat Feb 11, 2012 8:11 am
by FireCpt809
other than a few page changes ... whats new?

Re: Welcome to the new MOL

Posted: Sat Feb 11, 2012 11:00 am
by JPOPatents
The missing navigation toolbar that is supposed to be across the top is very annoying.

Re: Welcome to the new MOL

Posted: Sat Feb 11, 2012 11:03 am
by escomm
The background is white as best I can tell. Have you cleared your cache? It appears to be a cosmetic uplift more than anything else

Re: Welcome to the new MOL

Posted: Sat Feb 11, 2012 1:26 pm
by JPOPatents
I cleared the cache in IE and the background is now white, but the horizontal navigation bar at the top is missing. The "tutorial" page will no longer load either. Same problem using IE as my browser on a PC or Safari on a Mac; no horizontal navigation bar at the top. There's not much you can do without it either, except read the news on the left of the page.

Ok, I waited several hours and tried it now on 3 different computers, using IE8, IE9, and Safari. Nothing shows up above the blue "change" button next to our company name. There is no grey horizontal navigation bar, no logout section, etc. That part of the page is just non-existent.

Re: Welcome to the new MOL

Posted: Sun Feb 12, 2012 1:29 pm
by jackhackett
MOL breaks so many rules of good website design it's not even funny. It's made pretty much the same way they make their programming software...

"Hey Bill, we need a website, throw one together"
"But I'm a sales rep, I don't know how to make a website"
"Here's a copy of Microsoft FrontPage... have at it."

Re: Welcome to the new MOL

Posted: Sun Feb 12, 2012 3:18 pm
by radioeng462
Placed and order, went to submit it the site crashed on my PC. Called them up and they had no record of the order but CC was charged. Moto rep made an internal order so I could get my part. The guy said the site works the best on IE and not Firefox or Chrome. I don't know why they changed it, I liked the way it was before. Like the old saying "If it ain't broke, don't fix it".

Re: Welcome to the new MOL

Posted: Mon Feb 13, 2012 6:29 am
by JPOPatents
I called Motorola this morning and told them that part of the home page was missing when I log on, including the horizontal navigation bar at the top of the page. They logged on to my account and confirmed that the site is broken, at least as far as my account is concerned, and opened a case number. Until it is fixed, I cannot do anything other than read the news at the left of the page.

Re: Welcome to the new MOL

Posted: Tue Feb 14, 2012 7:16 am
by JPOPatents
As of this morning, Motorola has fixed the page errors on the landing page and all is well. Some sort of scripting problem in their code.

Re: Welcome to the new MOL

Posted: Tue Feb 14, 2012 8:41 am
by MotoFAN
This design change is kidding. It's minor update, not new MOL.

Re: Welcome to the new MOL

Posted: Tue Feb 14, 2012 10:50 am
by motorola_otaku
Oh, so I can actually access it now in something other than IE?

*checks*

Still have to disable/allow in NoScript but it will load in Firefox now. Doesn't even complain about HTTP referrers being blocked.