Batboard

I've researched, but have been unable to find any info to help me out. I'm new to Minitor VI pagers and I recently received 2 VHF 5 channel ones along with the programming cradle and cable. I have downloaded the software and the drivers are installed. I have tried multiple ports and all show communication error 1 -usb device not connected.
I have programmed many III, IV and V pagers with no problem. I'm thinking its a settings issue, however I can't find anything showing what the settings should be or anything else related to this issue to give me any help.
Any assistance will be greatly appreciated.

Like I said over at RR, it's more then likely a driver issue. It should show up as a COM port.

The release notes for version 1.07 of the Minitor VI PPS lists the following known issue:
"The Silicon Labs CP210x USB to UART Driver may not install properly on a very
limited number of computers using Microsoft Operating Systems.
As a temporary workaround, the user is suggested to manually install the Silicon
Labs CP210x USB to UART Bridge Driver"
Have you tried manually installing the Silicon Labs driver as suggested?