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CDM "DISABLED"

Posted: Fri Jul 22, 2016 7:56 am
by 70 cutlass 442
I have a VHF CDM 1250 that is showing "DISABLED" on the screen. The radio was being installed at our garage and the installer said this showed up after powering it up. He thinks he may have pushed a button but was unsure. We try to enable it at dispatch but it will not work. Is there any way around this or somewhere I can send this to make it work?

Re: CDM "DISABLED"

Posted: Fri Jul 22, 2016 8:35 am
by SteveC0625
70 cutlass 442 wrote:I have a VHF CDM 1250 that is showing "DISABLED" on the screen. The radio was being installed at our garage and the installer said this showed up after powering it up. He thinks he may have pushed a button but was unsure. We try to enable it at dispatch but it will not work. Is there any way around this or somewhere I can send this to make it work?
With it powered up, are you able to use the CPS to read the codeplug?

Re: CDM "DISABLED"

Posted: Fri Jul 22, 2016 10:28 am
by d119
Sounds like someone blanked it and programmed that in as the channel name - I know of no method for a CDM to display "DISABLED". That, or I live under a rock...

Re: CDM "DISABLED"

Posted: Fri Jul 22, 2016 11:33 am
by tdats
I kind of remember if the MIN and ESN on a passport option card in our CDM's did not align with the system operator's records, our radio would say disabled on the screen. It could be there is a passport zone setup on the radio and he bumped a button to move into that zone.

Re: CDM "DISABLED"

Posted: Mon Jul 25, 2016 6:47 am
by ve3nsv
I was going to mention this also but would expect a Passport capable radio to be a CDM1550LS+. I don't see any reason why you couldn't put a Passport board in a CDM1250 radio though. You should be able to read this radio and see whether it has an option board enabled in the channel personality.
tdats wrote:I kind of remember if the MIN and ESN on a passport option card in our CDM's did not align with the system operator's records, our radio would say disabled on the screen. It could be there is a passport zone setup on the radio and he bumped a button to move into that zone.

Re: CDM "DISABLED"

Posted: Tue Jul 26, 2016 12:20 pm
by 70 cutlass 442
I can read the radio with no problem. I will look to see if there is a PP board installed, the radio is able to be disbaled remotely by our dispatch but attempts to send the enable code over the air does not seem to re enable it.

Re: CDM "DISABLED"

Posted: Wed Jul 27, 2016 5:24 pm
by TheOCAstro
Did you just acquire this radio? It sounds like another dispatch center "disabled" the radio and once that occurs only that dispatch center can re-enable it. This may be a stolen radio or the radio was on a channel it wasn't supposed to be on.