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Motorola Software Refrence

Posted: Tue Jul 18, 2006 12:31 pm
by bnn121
Back in the day when big "M" allowed just about anybody access to the web based site that referenced all the radio programming software, hardware, and part numbers for each radio that could be programmed, they keep it up to date for the most part. Since it has now been restricted to primarily MSS's I can no longer see that portion of the site.

Do they still keep a list on the site that shows what radio is programmed by what version of software, cable...etc...?

If so...is that info available?

While I'm at it...there use to be a site for Kenwood radios...it listed the software that was needed to program a certain model Kenwood radio...along with the correct cable. I can’t seem to locate that info anymore...would that be available also?


Thanks

Posted: Tue Jul 18, 2006 4:22 pm
by Rick Rock
You have to go to https://businessonline.motorola.com/Login.aspx first and set up an account. Once you are set up, there is a .pdf file on there which has the current listing for what takes what.

Posted: Wed Jul 19, 2006 4:54 am
by bnn121
Rick Rock wrote:You have to go to https://businessonline.motorola.com/Login.aspx first and set up an account. Once you are set up, there is a .pdf file on there which has the current listing for what takes what.
Thanks for the info....but

I believe that in order to see that portion of the site, you have had to of purchased programming software from them. I never have. Also, If I'm not mistaken...you have to be a MSS provider or have permissions set for that portion of the site, since they changed over to this new system.

At one time, they use to include a printout of this info when you recived your new software, but I guess thats not the case anymore.

Posted: Wed Jul 19, 2006 8:56 am
by Rick Rock
Nope, just have to register. Once you're logged in, click on 'Resource Center', open the 'Software' option that appears, and finally select 'General Information'. That brings up a pdf file with the complete list.

Posted: Wed Jul 19, 2006 9:20 am
by bnn121
Rick Rock wrote:Nope, just have to register. Once you're logged in, click on 'Resource Center', open the 'Software' option that appears, and finally select 'General Information'. That brings up a pdf file with the complete list.

HMMM...not in my case...

I've had an account with Motorola Online for some years now. When I select the Resource Tab and Select Software Support, all I get is option to view the software license agreement...and then an option to submit a request to be allowed to order restricted software. No where on my screen is a PDF file of any type.

Again, I think this option is only visable to those who have MSS access or have purchased software thru BusinessOnline.

I could be wrong...but my login info...and I'm the one who setup the account...does not show me that info.

I'm not going to beat this to death...I figured it was a long shot to begin with.

Thanks for trying to help me out.

Posted: Wed Jul 19, 2006 9:29 am
by escomm
I downloaded the reference PDF and emailed it to you. Let me know if the attachment is rejected by your mail servers.

edit: MOL -> Resource Center (NOT SOFTWARE SUPPORT, but the Resource Center link itself!) -> Software -> General Information -> Radio Service Software Information - Two-Way.

Posted: Wed Jul 19, 2006 10:18 am
by bnn121
escomm wrote:I downloaded the reference PDF and emailed it to you. Let me know if the attachment is rejected by your mail servers.

edit: MOL -> Resource Center (NOT SOFTWARE SUPPORT, but the Resource Center link itself!) -> Software -> General Information -> Radio Service Software Information - Two-Way.
Thanks...I got the PDF...

This is what my screen looks like when I click on the Resource Button.
And expanding any of the Items on the left...gives me nothing about software refrence...

So...since you sent me what I was looking for...I'll stop beating this...

Thanks again.


Image

Posted: Wed Jul 19, 2006 10:24 am
by escomm
Clearly they didn't give you access to the Software section~

Posted: Wed Jul 19, 2006 6:48 pm
by kb0nly
Same here, that file is absent from my MOL, though the category is there, just empty.

Moto's usual bull, nobody gets the same access.

Posted: Thu Jul 20, 2006 4:58 pm
by SuperD4K
Did you fill out the software license agreement? If you did then you should be able to get access to the software sections

Posted: Fri Jul 21, 2006 6:54 am
by kb0nly
I have access to the software sections after doing the license agreement a while ago, but i don't see that .pdf file for some reason.

Oh well, no big deal.