Batboard

Starting Monday morning December 18 2006, I haven't gotten any e-mail notifications from batlabs.com regarding new posts to topics I'm watching OR for PMs sent to my inbox.

I had several PMs between myself and alex (admin) and never got any e-mail because of those. I only discovered their presence when I logged in to check them manually.

I just got some private e-mail from another batboard member and he too realized that it was awfully quiet Monday and he never got any e-mail notifications either.

I checked the settings in my Profile and all seems to be in order. Everything was normal on Sunday.

Anyone else having the same experience?

Bob M.

Do you have a spam filter set up? The email address from which the PM notifications are sent has apparently changed. They're now coming from noreply@batlabs.com instead of alex.

No filter running at my end. I got them all last week just fine. Everything stopped as of Monday morning.

Bob M.

Hi Y'all,

I got an email reporting a PM around noon yesterday.. worked fine for me!

Hartley

I just got one ,along with 7 offers for Viagra!!!

I have been recievign both PM's and email through the board with no issue.......

I have heard others complain at times........

I haven't had a PM or Reply Notification in something like one or two weeks, i don't remember the last time i got one.

No spam filter here, either ISP or computer, and yet no notices.

Post what ISP you guys are using if your having issues.

Comcast Cable: Comcast.net

Bob M.

I should be more specific.

How does your email get to your inbox? What front end server side stuff is between your pop/imap server before it gets there?

I know with a lot of the cable folks - there's a lot of filtering you can control through the webmail or other control panel that the ISP has setup - transparent to any other systems you may have at home.

There's very limited number of things I can do on my end to address this - since the email is working for the majority.

make sure that noreply@batlabs.com is added to your whitelists.

-Alex

I had been getting messages from alex @ batlabs . com, through 11/25/06. Then it switched to noreply @ batlabs . com on 11/26/06. The last notification message I got was on 12/17/06. I might have gotten one or two PM notifications on 12/17/06, but I delete those.

I can't give you much more info. I'm using Outlook Express and talking to a Comcast mail server somewhere on this planet via standard POP/SMTP. I don't have any whitelist set up, and I don't think Comcast has a blacklist feature. Hopefully my antivirus software (Avast) isn't silently throwing stuff away; in the past it has immediately popped up warning messages about infected e-mails.

Comcast asked if you can check an error log at the sending end to see if the messages are getting bounced back.

Bob M.

I can't check the log - it's not my server.

Additionally, it's not a valid email address - noreply@batlabs.com - should clue any support person in to the chances of it being valid about .000000000000000000000001%.

I will see if the logs for the domain are available on a "domain" basis.

-Alex

kcbooboo wrote:I had been getting messages from alex @ batlabs . com, through 11/25/06. Then it switched to noreply @ batlabs . com on 11/26/06. The last notification message I got was on 12/17/06. I might have gotten one or two PM notifications on 12/17/06, but I delete those.

I can't give you much more info. I'm using Outlook Express and talking to a Comcast mail server somewhere on this planet via standard POP/SMTP. I don't have any whitelist set up, and I don't think Comcast has a blacklist feature. Hopefully my antivirus software (Avast) isn't silently throwing stuff away; in the past it has immediately popped up warning messages about infected e-mails.

Comcast asked if you can check an error log at the sending end to see if the messages are getting bounced back.

Bob M.

I just got an e-mail notification about a PM at 4:08pm. I don't know if ALL of the notifications are working, but at least I got one. First one in about 36 hours. Let's see if it keeps working.

Nothing changed here...

Update 1847EST: Now getting e-mail notification on topics I'm watching.

Update 2008EST: Didn't get a watched topic notification from 40 minutes ago.

Bob M.