Division: Kenwood USA Corporation Contact: hresources@kenwoodusa.com
*Attach résumé in MS Word format only Title: Field Applications Engineer Location: Suwanee, GA
Basic Purpose and Principle Responsibility
Test, evaluate, verify and report compliance with product definitions, desired specifications, feature sets and operation of vendor products and factory products. Write technical documentation for Engineering, Product Planning, Technical Support, and Tuning Department. Assist engineering in laboratory and field problem investigations and solution testing. Provides special support to Kenwood technical staff, sales channels and end-users beyond routine technical support. Includes varying degrees of travel.
Major Duties:
Breadboard, prototype, modify, cable, test and document standard or special interfaces between factory and vendor products.
Sources and purchases equipment, supplies and parts for engineering and major duties.
Write instruction sheets, manuals, and application notes, tuning and service procedures.
Supports and trains product manager, engineering, technical support, tuning department, sales, dealers, end-users and vendors.
Evaluates competitive products for planning, design engineering and sales/marketing information purposes.
Primarily involved in Land Mobile projects with occasional involvement in amateur radio projects.
R&D Field Rep for dealer/end user applications.
Knowledge and Skills:
Requires 10 years minimum applications, installation and troubleshooting experience of Land Mobile public safety and business radio equipment and systems and have thorough knowledge of contemporary FM analog radio circuitry in all Land Mobile frequency bands.
Must have experience in tone and D.C. remote control, trunking logic controllers, conventional repeater controllers; CAD systems and consoles, GPS Automatic Vehicle Location equipment and systems is desirable.
Must have experience interfacing tone signaling, digital ANI encoder/decoders and voice encryption boards, peripheral equipment.
Must have experience in performing technical analysis, reporting, documenting, writing technical procedures, bulletins, instruction sheets, manuals and application notes.
• Experience in mobile data systems such as; mobile data terminals, mobile personal computers and applications software, radio modems, mobile data peripheral equipment, repeater data controllers and host system interfaces is desirable. Associate of Science Degree in Electronics or equivalent experience required. Amateur radio license desirable.
Working Relationships
Reports to the R&D Manager. Interacts with engineering staff, product manager, technical support staff, service training staff, tuning department, parts department, dealers, end-users, manufacturer representatives, suppliers and vendors.
Problem Solving and Decision Making:
Must be detailed oriented with the ability to professionally relate technical information to technical and non-technical personnel. Ability to solve complex interfacing problems and anticipate interaction of products under various RF, environmental, operational and usage conditions. Ability to recognize and solve concerns with parts, technical support, continual maintenance, mass production, practicality, reliability and durability of the interfaces and modifications developed and products evaluated.
Working Conditions:
Works in general office environment, R & D lab and in the field.
Duties and responsibilities performed normally do not include special physical requirements.
Some exposure to CRT and some lifting and bending required.
Occasional automobile and air travel required, domestic and overseas.
This description reflects in general terms the type and level of work performed. It is not intended to be all-inclusive, nor portray the specific duties of any one incumbent. Not included are duties and responsibilities common to all supervisory positions including performance review, training, preparation of staff reports. EEO/AA.
Don Wingo, R&D Manager
Kenwood USA Corporation
Communications Sector
3975 Johns Creek Court
Suite 300
Suwanee, Georgia 30024
678-474-4700 Main
678-474-4731 Fax
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